C.H. Robinson has launched a new AI-powered technology platform designed to operate and continuously improve global supply chains.
The company said the new Lean AI Engineer works alongside its Lean AI Planner to create a closed-loop AI system for supply chain management.
The technology currently supports customers using the company’s 4PL Managed Solutions offering.
C.H. Robinson said the Lean AI Engineer can analyze an entire supply chain in 25 to 30 minutes.
Traditional supply chain assessments can take up to four weeks.
The company said the system identifies problems before performance declines.
The Lean AI Planner executes shipments while the Lean AI Engineer analyzes results and adjusts future decisions.
“The breakthrough here is that it’s one closed-loop AI system,” said Jordan Kass, President of Managed Solutions.
“It will run continuously, improve the operation it’s running and heal itself when something breaks,” he added.
The company said the platform currently handles 92% of global 4PL shipments autonomously.
The system manages trucking, ocean, air and rail shipments from order creation to final carrier payment.
C.H. Robinson said the platform uses hundreds of interconnected AI agents to manage shipment execution.
The company built the platform using input from 450 software engineers and data scientists.
It also trained the technology using operational knowledge gathered from freight experts and customer workflows.
“Our technology truly understands your supply chain from the inside out,” Kass said.
He added that the platform uses shipment data, routing patterns, operational procedures and risk profiles to generate tailored recommendations.
The company said the system has already identified measurable cost savings for early users.
One customer reduced loads by 17% across 20 locations and generated savings exceeding US$1 million annually.
Another customer reorganized shipment flows to reduce loads by 81% and cut costs by 40%.
In the coming weeks, the company plans to expand the system’s capabilities.
Future functions will include carrier performance monitoring and predictive service risk analysis.
“Supply chains do not generally suffer from a lack of information. They suffer from the gap between knowing and doing,” said Arun Rajan, Chief Strategy and Innovation Officer.
He said the new platform closes that gap by combining execution, learning and continuous optimization in one system.
The launch reflects growing demand for AI-powered supply chain tools that automate operations and improve decision-making in real time.
