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Major carrier offices reopen in China

In view of the current situation with the COVID-19 virus outbreak, Orient Overseas Container Line (OOCL) says it is taking appropriate steps across its global network in order to ensure the health and safety of its staff and the continuity of high levels of service to its customers.

OOCL published the latest update on its operations:

Updated status of China offices

At this time, more OOCL offices in China have been resuming normal operations today, while the reopening of some offices are pending approval by local authorities.

The latest status of OOCL’s offices in China:

City ​Reopening Date*
North China ​ ​
Beijing北京Already Reopened
Chengdu成都Already Reopened
Dalian大连Already Reopened
Fuzhou福州Already Reopened
Hangzhou杭州Already Reopened
Hefei合肥Already Reopened
Jiujiang九江Already Reopened
Lianyungang连云港Already Reopened
Nanjing南京Already Reopened
Nantong南通Already Reopened
Ningbo宁波In Application Process
Qingdao青岛Already Reopened
Shanghai上海Already Reopened
Shaoxing绍兴Already Reopened
Suzhou苏州Already Reopened
Tianjin天津Already Reopened
Wenzhou温州Already Reopened
Wuhan武汉To Be Confirmed
Xiamen厦门Already Reopened
Xian西安Already Reopened
Yangzhou扬州To Be Confirmed
Yiwu义乌In Application Process
Zhangjiagang张家港Already Reopened
Zhengzhou郑州Already Reopened
South China and Hong Kong ​ ​
Guangzhou广州Already Reopened (Provide limited counter services
Haikou海口Already Reopened
Hong Kong香港Already Reopened
Kunming昆明To Be Confirmed
Shantou汕头Already Reopened
Shenzhen深圳In application process (Provide limited counter service)
Zhanjiang湛江Already Reopened
Zhongshan中山In Application Process

*subject to change

General Status of China Ports

Challenges to the discharge and handling of reefer shipments at the Shanghai, Tianjin, and Ningbo terminals continues to persist because of the extraordinary demand for reefer plugs on shore, says OOCL in its announcement.

This may lead to a diversion or relocation of reefer containers for discharge at an alternative port and the company is currently working very closely with shippers on contingency plans and viable options to meet their requirements.

OOCL adds it has also been proactively suggesting its customers to collect their reefer shipments at their earliest convenience and the line is providing recovery plans to minimise the potential impact.

American President Lines (APL), a part of the CMA CGM Group, is also providing its customers with an update on the operational impact brought about by the evolving Novel Coronavirus (COVID-19) situation in Mainland China.

APL’s Offices

APL has been implementing a work-from-home arrangement for its staff. The company says it will continue to provide services on a remote basis until its offices return to full operations from 2 March 2020, subject to further review.

APL adds that, as of now, counter services remain available except at the locations below.

  • Fuzhou
  • Guangzhou
  • Lianyungang
  • Nanjing
  • Shenzhen
  • Wuhan
  • Zhongshan

Depot Operations

ShenzhenPartially Open
(Except for Yantian Greating Fortune Shekou, Yanggang Yantian and Jinhongji Yantian that are closed, all other depots are open)

APL highlights that CMA CGM Group is fully committed to comply with any regulatory requirements and policies aimed at curbing the spread of the COVID-19.

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