6.9 C
Hamburg
Tuesday, January 31, 2023
Home News ZIM offers two new digital services

ZIM offers two new digital services

ZIM has unveiled two new services, which were developed in response to the implications of the current Covid-19 pandemic.

  • Draft B/L (Bill of Landing) for myZIM Personal Area users, provides ZIM’s customers with a new, simpler, faster way to approve or edit their draft B/L online throughout the documentation process.
  • News & Updates Push Notifications for ZIM’s Mobile Application users, enables customers to stay up-to-date, receiving all local operational and commercial news and updates published on ZIM’s website directly to their mobile application, in real-time!

During September 2019 ZIM officially announced its revolutionary ‘Powered by Our Customers’ approach, a concept, inviting customers to take an active part in designing and influencing ZIM’s Service Experience – For Customers, By Customers! Since then the concept has been put into practice throughout all ongoing developments of both existing and new digital services.

"When we say that being agile is one of our core values, we mean fast response to changing market needs to provide our customers the best and most up-to-date services," commented ZIM president and CEO Eli Glickman.

Both the two new services were designed and developed based on input provided by ZIM’s 600 "influencers"– ZIM customers taking an active part, making sure each function is finetuned according to their needs and recommendations.

"These new digital services are only part of our planned roadmap, all aiming at Making It Easier for our customers to do business with us," stated Assaf Tiran, ZIM global customer service vice president.

Latest Posts

MSC’s updated service to connect West Med, West Africa and Türkiye

MSC announced the enhancement of its West Mediterranean - West Africa service to link directly Türkiye with West Africa region. The service will be renamed...

Prime mover driver dies after vehicle plunges into sea off Singapore port

The driver of a prime mover was killed after his vehicle fell into waters off Singapore’s Keppel Terminal this morning (31 January). The Maritime and...

MPC Container Ships sells one, buys two boxships

The Norwegian vessel owner MPC Container Ships (MPCC) and its joint venture partner have agreed to sell the 2,800 TEU container ship AS Carinthia,...

Maersk partners with German start-up to increase emission visibility for e-commerce

A.P. Moller - Maersk and Berlin-based start-up Cozero have announced the start of their collaboration to create analytics tools to increase Green House Gas...

China ports achieve container growth in 2022; Shanghai, Ningbo and Shenzhed remain on the podium

The overall container volume of major Chinese ports rose 4.7% in 2022, compared with 2021 box volume, reaching 295.9 million TEUs. Additionally, the overall cargo...