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PSA Mumbai introduces online payments solution

PSA Mumbai has launched a digital online payments system for Direct Port Delivery (DPD) customers with ODeX, India’s largest neutral technology platform, which connects various stakeholders in the ocoean shipping eco-system.

PSA Mumbai’s DPD customers will now be able to process their documentation and pay terminal handling charges on the ODeX platform from 15 September 2020, according to a PSA announcement.

The online payments product, which is the first for the Jawaharlal Nehru Port area, is jointly developed by PSA Mumbai and ODeX.

Termed “CLICK → PAY ONLINE → TAKE DELIVERY OF DPD CONTAINERS”, the solution allows PSA Mumbai’s growing number of DPD customers to take the documentation, payment and delivery process online via a one-stop portal.

"Customers can now pay through a single click on ODeX – and the payment is confirmed in real time to PSA Mumbai," said ODeX managing director, Liji Nowal.

The OdeX portal provides real-time status updates, documentation uploading/amendment, e-payment and confirmation for delivery. With no requirement to maintain advance deposits, it also improves cash flow for the DPD customers, according to PSA.

"A rapid and seamless flow of information between terminal and users is as important as the physical flow of containers through the terminal. This product gives our DPD customers a fast, efficient and secure payment and documentation system to take delivery of their goods as soon as possible," commented managing director of PSA Mumbai, Sivakumar K.

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