MMC Corporation Berhad (MMC) has embarked on a major digital transformation of five ports, in partnership with global software solutions leader, Ramco Systems.
The digital transformation will consolidate and standardise processes of MMC’s ports, which include Pelabuhan Tanjung Pelepas (PTP), Johor Port Berhad, Northport (Malaysia), Penang Port and Tanjung Bruas Port.
The group-wide transformation was awarded based on the successful implementation of Ramco integrated Enterprise Resource Planning (ERP) system at one of Malaysia’s most advanced container terminals - PTP, according to an announcement.
Building on an earlier implementation by Ramco Systems of an ERP system for PTP where about 90% of the system has achieved Go-Live in phases over the past 10 months, the enhanced rollout will digitalise processes, while providing real-time business information.
"The implementation of Ramco’s systems will optimise operational efficiency at MMC Group, thereby translating into faster turnarounds at Malaysian ports and impacting Malaysian trade," said R. Venketrama Raja, chairman of Ramco Group.
MMC will also be able to consolidate various business support functions (finance, human resource, enterprise asset management, supply chain management, and logistics management) across ports into a single integrated ERP system – all accessible on an integrated dashboard.
Additionally, over 8,000 MMC employees across the ports will be plugged into the platform on their computers / mobile devices which now eliminates duplication errors and other bottlenecks, allowing efficient business processes and enhanced data visibility.
The system will also include smart features such as artificial intelligence and machine learning (AI/ML), which will provide employees with greater insight as well as predictive alerts and chatbots which can reduce human error and save time.
"The Covid-19 pandemic has pushed several trends into the spotlight, such as e-commerce and strengthening the supply chain," pointed out Dato’ Sri Che Khalib Mohamad Noh, group managing director at MMC Corporation Berhad.
"The implementation of a common system and integrated technology platform will further maximise synergies and allow all our ports to share expertise and benefit from economies of scale. We aim to leverage on technology as a key differentiator in order to gain a competitive edge and add value to our stakeholders," he added.