AD Ports Group has launched Intelligence Headquarters (IHQ), a new AI-powered platform designed to accelerate digital transformation across the organisation.
The platform will deploy thousands of digital workers across 20 global workstreams. It aims to improve efficiency, decision-making and customer service across the Group’s operations.
The launch supports the UAE’s National Strategy for Artificial Intelligence and builds on more than 20 years of digital investment by AD Ports Group.
For customers and partners, IHQ is expected to improve service speed, operational efficiency and overall customer experience across the Group’s Ports, Maritime, Logistics, Economic Cities and Digital businesses.
“Over 20 years, AD Ports Group has grown from a local ports operator into a global trade enabler,” said Captain Mohamed Juma Al Shamisi, Managing Director and Group CEO of AD Ports Group.
“With IHQ, we are building on our digital foundation and using AI to support our people and business growth.”
The platform will initially focus on key areas including port and berth optimisation, vessel arrival planning, software development and talent acquisition.
“IHQ will make AI operational at enterprise scale,” said Mohamed Jamal-Eddine, Group Chief Digital & Information Officer at AD Ports Group.
“Artificial intelligence will improve speed, accuracy and decision-making across critical workstreams.”
AD Ports Group said IHQ will help expand operational capacity and support long-term growth through the wider adoption of AI technologies.
