APL’s announcement:
We previously informed you about Project LIFT, an APL-wide project to leverage the best of IT systems and resources to better serve our customers’ business needs.
We are pleased to inform that from 27 August 2018 onwards, your LIFT experience will begin with the effective sailings below, and will continue for all subsequent voyages on these 11 selected services:
|
S/N |
Service |
Effective Vessel Voyage |
First Port Call & ETA |
|
1 |
CBX China Bangkok Express |
CONTSHIP WIN (v.008) | Hong Kong 20 Sep 2018 |
|
2 |
AXS Atlantic Express Service |
EVER LUCKY (v.030 Eastbound*) | New York 24 Sep 2018 |
|
3 |
NAS North Atlantic Service |
SEATRADE RED (v.211) | Zeebrugge 24 Sep 2018 |
|
4 |
WA5 West Asia Express 5 |
HYUNDAI DREAM (v.027) | Gwangyang 27 Sep 2018 |
|
5 |
JT2 Japan Thailand 2 |
TS TOKYO (v.016) | Osaka 26 Sep 2018 |
|
6 |
CRX Caracara Express |
EVER SMILE (v.083 Westbound*) | Buenaventura 29 Sep 2018 |
|
7 |
IEX India East Coast Express |
PL GERMANY (v.066) | Busan 27 Sep 2018 |
|
8 |
CC2 Central China Loop 2 |
CSCL BOHAI SEA (v.019) | Tianjing 24 Sep 2018 |
|
9 |
MX1 Mediterranean Express 1 |
OOCL SINGAPORE (v.024 Eastbound*) | Valencia 24 Sep 2018 |
|
10 |
CSE China Southeast Asia Service |
NORDPUMA (v.019) | Ningbo 25 Sep 2018 |
|
11 |
IPE India Pakistan Express |
MSC ALGHERO (v. 227) | Port Qasim 25 Sep 2018 |
*LIFT applies to all subsequent voyages in this direction only on this service. For the other services – unless otherwise specified – LIFT applies to the full rotation (both directions)
From 27 August onwards, when you transact with us on any of the above services – from the effective vessel voyage onwards – please be alerted that you will undergo the following as part of your LIFT experience:
|
Item |
Current Experience |
LIFT Experience |
| eBusiness | HomePort | You will be directed to APL eBusiness for booking, document submission and management, as well as tracking |
| Booking Confirmation (BC)/ Notice of Arrival | Existing template | 1. New template* 2. New voyage number format |
| Bill of Lading | Existing template with freight rates | 1. New template 2. Without freight rates (except U.S., Peru, Ecuador, Panama and Nicaragua) |
| Invoice | Not issued for some countries | 1. Issued on top of new BL (except U.S., Peru, Ecuador, Panama and Nicaragua) 2. New template |
| Tracking | Track on current APL.com/ HomePort | Track on APL eBusiness |
*If you have placed booking for any of the services on the effective vessel voyage or a subsequent voyage, and received a BC in its existing template before 27 August: On or after 27 August, you will receive a second BC in the new template for the same booking.
Please note: The above LIFT experience is only for the 11 selected services from 27 August 2018, beginning with their effective voyage. For all other services:
- Your end-to-end process remains per your current experience
- All interfaces, including document templates, remain per current ones
Your complete transition to LIFT will take place later this year. We will provide more information in due course.
For details on your LIFT experience, please visit the LIFT dedicated site: www.apl.com/lift.
For enquiries, please do not hesitate to contact apl.ecustomersupport@apl.com (for HomePort and APL eBusiness enquiries) or your local APL representative (for all other queries).
