There are suspicions that Mediterranean Shipping Company (MSC) has been suffering a cyber attack, since 9 April, with the company’s official website down.
Some reports say that MSC shut down its website amid possible malware attack.
MSC confirmed to Container News that it faced a recent network outage issue, which is confined to its headquarters in Geneva only, not clarifying what caused this situation.
The company stated, “We operate different IT systems to separate headquarters from the agency network to ensure that in case of an issue they cannot affect each other.”
Below is the message that appeared on the screen:
In this case, the outage is limited to one of the company’s data centers in Geneva affecting solely some internal data processes, msc.com and MyMSC, according to the Swiss carrier.
MSC departments, terminals and depots are not affected and there are no interruptions in the cargo flow. Customers can continue place bookings via online booking platforms such as INTTRA which remain functional, according to the shipping firm.
“Whilst it has caused some of MSC’s digital tools to be temporarily unavailable, MSC’s global agencies network is not affected,” MSC said in its announcement. “All MSC departments, terminals and depots are serving customers as usual and cargo is flowing without interruptions.”
MSC has announced that there is significant progress in the solution of the network outage in Geneva and its team of experts keep working until the outage is over.
Antonis Karamalegkos
Editor
