Ocean Network Express (ONE) has reminded customers of the critical importance of providing accurate cargo declarations to ensure smooth handling, regulatory compliance and safe operations throughout its network. The carrier stressed that discrepancies between declared and actual cargo may lead to additional charges under its Compensation for Breach of Agreement (CBA) process.
ONE noted that the updated surcharge levels apply across all trade lanes and services and will remain in effect until further notice. The carrier urged shippers to review cargo details carefully at the booking stage to avoid delays, misalignment issues and potential penalties.
Applicable Charge:
| Nature of the Discrepancy and Reason for Charge | Amount of Compensation for Breach of Agreement | ||
| Non-hazardous Cargo with Special Stowage Requirements & Non-hazardous Prohibited Articles | Hazardous & Hazardous Prohibited Cargo | ||
| Voluntary amendment request made by the customer before or after the arrival at the destination due to concealing, omitting or misdeclaring any particulars in the description of goods at the booking stage. | USD 3,000/Unit | USD 15,000/Unit | |
| Amendment forced by ONE who found a misalignment between the declared information during the usual checking stage for concealment, omission or misdeclaration of any particulars in the description of goods. | USD 6,000/Unit | USD 30,000/Unit | |
Effective Date:
Non-FMC regulated trades               1st January, 2026
FMC regulated trades*, Canada            1st January, 2026
(*United States, American Samoa, Puerto Rico, Guam, Saipan, Hawaii)
