International Container Terminal Services Inc. (ICTSI) has announced its aim to enable port users to make better, more timely business decisions with the launch of a new application.
The new ICTSI app is a tool that gives port users access to the company’s newest digital services. ICTSI said that with the app, port stakeholders can track trucks, containers and ships as well as view advance payment estimates from ICTSI terminals.
“ICTSI is leveraging digital platforms to bring new levels of interactivity and supply chain visibility to our stakeholders. From shipper to vessel and vessel to consignee, ICTSI looks to provide the most transparent and most visible logistics process while maintaining our shipping line neutrality,” said Brian Hibbert, ICTSI Group’s chief information officer.
ICTSI believes that with up to 20 different participants in a single container shipment, access to reliable real-time information has become a major challenge in the industry. “Delayed, conflicting and confusing data create problems throughout the supply chain that often lead to poor logistics planning and increased costs,” said the port operator in a statement.
ICTSI said that its application will eliminate conflicting and delayed information by providing users with real-time visibility. Using the Watchlist feature, users can track containers, trucks and ships and receive email or SMS updates on any developments on the tracked container, truck or ship.
Additionally, the app allows users to leverage native device sharing capabilities to send information directly to users’ customers, according to the company’s statement.
Furthermore, users can access payment estimates for their transactions and make online payments at a growing number of ICTSI terminals using the app.
“We are focused on our customers’ success and building a strong foundation for these services that not only allow us to deliver these services now but also enabling us to respond to our customers and deliver more services quickly in the future,” added Hibbert.
