DHL opens new Europe Innovation Center

DHL Group has officially opened its expanded Europe Innovation Center in Troisdorf, Germany, near its Bonn headquarters. The new 5,360-square-meter facility replaces the previous center and serves as a hub for developing and applying technologies that make supply chains smarter, more sustainable, and more resilient. It also provides a collaborative platform for customers, startups, academic institutions, and industry partners.

Katja Busch, DHL Chief Commercial Officer, said: “Innovation is the engine driving our transformation. The center enables collaboration, turning ideas into impact and co-creating the future of logistics with our customers, partners, and employees.”

Constructed from cross-laminated timber and powered by renewable energy, the center operates with zero greenhouse gas emissions and meets DGNB Platinum sustainability standards. Its flexible, modular layout can host up to 400 visitors for workshops, events, and collaborative projects.

The center highlights technologies aligned with DHL’s Logistics Trend Radar, which identified AI, robotics, and ESG as the top trends shaping supply chains. DHL has already deployed nearly 10,000 automation and digitalization projects globally and integrated over 8,000 collaborative robots across its operations.

Rainer Haag, CEO of DHL Supply Chain Europe, added: “Innovation reaches its full potential only when implemented at scale. Our new center ensures intelligent technologies—from AI and robotics to IoT sensors—deliver real impact for our customers, employees, and investors.”

The Troisdorf center joins DHL’s global network of innovation hubs in Chicago, Singapore, and Dubai, forming an ecosystem that identifies emerging trends, tests technologies, and scales solutions worldwide.