Dear customer, We hope you have had a good and productive week. We would like to provide you with a brief update on our road to full recovery.
Transport Plan Notifications
We know that transport plan notifications from My.MaerskLine.com are important to the planning of your logistics and supply chain. After extensive work in clearing the backlog, we will re-activate this feature on Monday and start sending out notifications, including ETA. Until then, you can look up your transport plan on My.MaerskLine.com at your convenience.
Cargo Readiness & Shipping Instructions
Our priority is to keep your cargo moving. Starting Monday, we will resume the cargo readiness check-list and reach out to you for missing activities required to load your cargo as planned. You can help us by submitting missing Shipping Instructions through My.MaerskLine.com. This becomes even more important as we transition into normal advanced manifest and customs compliance procedures in full during next week.
How can we help you?
Tracking containers, viewing transport plans, documentation and invoices are some of your most pertinent queries. We kindly encourage you to utilise My.MaerskLine.com where you will find all this information and more, in a speedy way. We also continue to keep you informed on latest local status via www.maersk.com/
We wish you a great weekend and thank you once again for your persistent patience, trust and understanding. We are grateful to have customers like you.
The Maersk team