New Premium Trans-Pacific Ocean Freight Service Offers New Level of Speed-to-Market Delivery
Officials from the Port of Los Angeles and APL welcomed the first arrival of APL’s new premium cargo delivery service, Eagle Express X (EXX). The new weekly China-to-Los Angeles ocean freight service provides faster, expedited transit for cargo owners looking for a more on-time, speed-to-market delivery option.
“We’re excited to celebrate the first arrival of APL’s new Eagle Express X service to the Port of Los Angeles,” said Gene Seroka, executive director at the Port of Los Angeles. “Given our Port’s commitment to customer service, superior infrastructure and a labor force that can adeptly handle a speed-to-market premium service, the Eagle Express X is yet another way that we are responding to the evolving needs of our cargo customers.”
Features of the Eagle Express X service include time-guaranteed transit from China to Los Angeles — 11 days from Shanghai and 12 days from Ningbo with attractive origin cutoffs and 100% guaranteed space and equipment. When EXX inbound containers are discharged at the Eagle Marine Service (EMS) terminal at the Port of Los Angeles, they are immediately loaded onto specially reserved smart chassis and directly parked in a dedicated EXX yard within the terminal for same day availability. Exclusive EXX gates have been established and no appointments are necessary.
Additionally, the service is supported by APL’s “White Glove Customer Service” teams in Asia and Nashville for its North America customers.
“APL is always looking for ways to provide differentiated services for our customers,” said Ed Aldridge, President of APL, North America. “The Eagle Express X (EXX) is our new initiative which provides our valuable customers with a cost efficient air freight alternative for its urgent cargo and a first class service for its ocean shipments from origin to destination. The customer support for this new expedited service has been both exceptional and exciting.”
The EXX service will soon benefit from new technology used at the Port of Los Angeles. Developed in partnership with GE Transportation, the “Port Optimizer” is a first-of-its-kind cloud-based portal that digitizes maritime shipping data for cargo owners and supply chain stakeholders through secure access channels. The technology platform greatly improves goods movement, predictability and planning.
The first APL Eagle Express X delivery departed on August 4 from Shanghai and arrived today on the APL Japan at the EMS terminal at the Port of Los Angeles.